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Accounts Receivable Collector in Dorval at Dicom

Date Posted: 5/13/2018

Job Snapshot

Job Description

Accounts Receivable Collector


Performing all duties necessary to facilitate the collection of customers’ account balances in all divisions, including but not limited to:

  • Placing outgoing calls, receiving incoming customer inquiries and documenting all account activity
  • Enlisting the efforts of the Sales, Customer Service, Pricing and IT departments when necessary to accelerate the collection process
  • Processing invoice adjustments and credits in accordance with established policies and procedures
  • Reviewing and prioritizing accounts according to aging and ensuring the percentage of unpaid invoices 60+ days old remains well within the company’s objectives
  • Building strong and professional relationships and communicating with customers to educate them about expectations for timely invoice payments; establishing and maintaining payment arrangements consistent with established guidelines
  • Ensuring payments are processed correctly by the Cash Application team

Working conditions:

  • Hours: 7:00AM-4:00PM or 8:00AM-5:00PM
  • Salary – to be discussed based on experience
  • Monthly incentive plan
  • Stimulating work environment
  • Stable employment with opportunities for advancement

Job Requirements


Effective and professional communicator (verbal and written), English and French required

Minimum 1 year experience in Accounts Receivable or Customer Service

Autonomous and able to work effectively under pressure to meet individual and team objectives

Exceptional customer service skills, able to develop relationships with customers to ensure prompt payment of accounts and timely resolution of issues

Proficient with Microsoft Office, experience with accounting software is an asset

Certificate in Business/Accounting, an asset