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Dispatcher in Brampton at Dicom

Date Posted: 10/11/2018

Job Snapshot

Job Description

Looking for an opportunity to learn and grow within the transportation industry? 

We are currently looking for a Dispatcher to work in our Brampton Operation.


If interested in applying please send you resume to: jobs@dicom.com


Main Duties

Ensuring efficient performance of pick-ups and same-day service.
Fielding calls from Drivers, Customers and Customer Service Department
Set up new pickups, manage existing day to day pickups and reconciliation
Dispatching calls to brokers in Ontario
Manage missed pickups and do follow up as required
Contacting customers regarding non-completed pick-ups
Maintain updated Broker contact list
Scanner repair when needed 
Changing incorrect pick-up addresses
Responding to customer requests regarding medical/urgent merchandise
Ensuring the efficiency of daily special services
Transferring pick-ups
Helping with Dicom Freight Dispatch
Ensuring confirmation number of pick-ups are accurate
Informing Brokers of the price of certain pick-ups or deliveries.
Clerical Duties

Job Requirements

Position requirements

2 years of Dispatching experience
Resourcefulness
Ability to prioritize
Strong sense of urgency
Basic knowledge of Microsoft Office
Good geographical knowledge of the Ontario area
Ability to thrive under pressure
Ability to multitask


Shift

Afternoons Monday-Friday